Booking procedure:
The intending guests (individual, family, group, corporate, etc.) may book the room(s) in advance without any time limit. After obtaining the occupancy position on the specified date, the advance amount (100% of the tariff for the 1st day and 50% of susequent days) is to be deposited. In this regard, the guest(s) or their representative may visit to our booking office in Kolkata or contact over phone or e-mail. We would reciprocate with our response immediately. The advance amount can be deposited in cash or in our Bank account as to be specified in our reply.
Tour Operators: The hotel management requests all domestic/international Tour Operators (TO) kindly to book the room(s) in advance. A separate kitchen space may be provided, if required. In this regard, the TO's representative may visit to our booking office in Kolkata or contact over phone/ through e-mail. After obtaining the vacancy position on the specified date, the advance amount @50% is to be deposited. The advance money can be deposited in cash/draft or our Bank account as specified in our reply. A special rate can be availed by the TOs, subject to consistency of business.
CANCELLATION / REFUND:
Intimation or request for cancellation is to be addressed to the concerned booking office or Unit from where the reservation was obtained along-with the original reservation vouchers.
Cancellation charges:
No. of days before the scheduled date of check-in |
Cancellation charge |
| Above 60 days in advance | Rs. 100/- |
| Between 22 days and 60 days in advance | 20% of the full amount |
| Between 7 days and 21 days in advance | 50% of the full amount |
| Between 6 days and 3 days in advance | 75 % of the full amount |
| 2 days in advance (leaving the Chk-in date) or No show | No refund |
Full amount means the total amount for the entire period of reservation, not on the amount of advance deposit. |
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* In case of premature departure after staying for a period between 4 days, no cancellation charge is levied for the unavailed period.
The waiver of cancellation charges may be allowed in deserving cases, such as (i) subsequent booking of the same rooms by other tourists and where no loss incurred by the hotel, (ii) postponement of reservation within 1 year by paying additional 20%. However, such intimation of cancellation should reach us at least 7 days in advance. (iii) blockage of road due to natural calamity, accident, strike/ bandh en route in Himachal Pradesh, etc.
Hotel management is not responsible for any additional cancellation charge levied by the booking agents, if any.
Kolkata Information Office: H F R Management Services 188-B, Kasba Road, Kolkata 700142
Ph: +91 33 24427635, Mobile: +91 9433001192, E-mail: msray14@gmail.com
